Legal Information
1. General information
CELLER DEL CAVA, SL (hereinafter CELLER DEL CAVA) as the owner and holder of the domain dominiodelaempresa.com, makes this website available to Internet users, both in order to provide information about the products, prices and offers of Company Name, SL, as well as to enable the provision of different services through the Website.
Title
Company name: CELLER DEL CAVA S.L.
Postal Address: Galileu, 238, Terrassa, Barcelona
Email address: info@cellerdelcava.com
Phone: (+34) 937 892 988
Registry details:
Tax ID: A78581311
2. Intellectual and industrial property rights
2.1. The intellectual property rights of the website https://www.cellerdelcava.com/en/, its source code, design, trademarks, logos, navigation structure, and the various elements contained therein are owned by CELLER DEL CAVA or, where applicable, by its licensors, and the user of this website must respect them.
2.2. It is prohibited for any of the content related to this website to be modified or decompiled in any way.
2.3. It is prohibited for any graphic, icon, or image available on this website to be used, copied, or distributed separately from the text or other images that accompany it.
3. General conditions of use
3.1. These general conditions govern access to and use of the website https://www.cellerdelcava.com/en/ that CELLER DEL CAVA makes available to Internet users free of charge. Access to it implies your unreserved acceptance. The use of certain services offered on this site shall also be governed by the specific conditions provided in each case, which shall be deemed accepted by the mere use of such services.
3.2. The viewing, printing, and partial downloading of the website's content is authorized only and exclusively if the following conditions are met:
3.2.1. That it be compatible with the website’s purposes https://www.cellerdelcava.com/en/.
3.2.2. That it be carried out solely with the exclusive purpose of obtaining the information contained herein for personal and private use. Its use for commercial purposes or for distribution, public communication, transformation, or decompilation is expressly prohibited.
3.3. CELLER DEL CAVA reserves the right to modify the commercial offer on the website (changes to products, prices, promotions, and other commercial and service conditions) at any time.
3.4. CELLER DEL CAVA does not guarantee the absence of interruptions or errors in access to the website, in its content, or that it is up to date, although it will make its best efforts to, where appropriate, avoid, correct, or update them.
3.5. Both access to this website and any use that may be made of the information contained herein are the sole responsibility of the person doing so. CELLER DEL CAVA shall not be liable for any consequence, damage, or loss that may arise from such access or use of the information. CELLER DEL CAVA accepts no responsibility for any possible security errors that may occur or for any possible damage that may be caused to the user's computer system (hardware and software), or to the files or documents stored therein, as a result of the presence of viruses on the user's computer used to connect to the website's services and content, a malfunction of the browser, or the use of non-updated versions thereof.
3.6. CELLER DEL CAVA assumes no responsibility whatsoever arising from the granting or contents of third-party links referred to on the website, nor does it guarantee the absence of viruses or other elements in them that may cause alterations to the computer system (hardware and software), the user's documents or files, excluding any liability for damages of any kind caused to the user for this reason.
3.7. The unauthorized use of the information contained on this website, its resale, as well as the infringement of the Intellectual or Industrial Property rights of CELLER DEL CAVA, shall give rise to the legally established liabilities.
3.8. CELLER DEL CAVA makes every effort within its means to provide the information contained on the website truthfully and without typographical errors. In the event that an error of this kind should occur at any time, entirely beyond the control of CELLER DEL CAVA, it would be corrected immediately. CELLER DEL CAVA is not directly or indirectly responsible for any of the information, content, statements and expressions contained in the products marketed by https://www.cellerdelcava.com/en/. Such responsibility lies at all times with the manufacturers or distributors of those products.
4. User and/or customer obligations
4.1. The user and/or customer of https://www.cellerdelcava.com/en/ undertakes at all times to provide truthful information regarding the data requested in the different forms and/or requests for information or purchase.
4.2. In the event of the sale or marketing of products on our website that require the buyer to be of a certain age under the legislation in force in their country of origin, the buyer declares that they meet this requirement in order to complete the purchase.
4.3. By accepting the terms of contract, the customer expressly authorizes CELLER DEL CAVA to send commercial communications by regular mail and/or email. These communications will concern services similar to those contracted by you. CELLER DEL CAVA undertakes not to assign or transfer your data to third parties. The recipient of these communications may revoke this consent at any time by simply notifying CELLER DEL CAVA of their decision by written or electronic notice to the addresses indicated in the General Information section.
5. Privacy Policy and Data Protection
Confidentiality and security are paramount values at CELLER DEL CAVA and, accordingly, we undertake to guarantee the user's privacy at all times and not to collect unnecessary information.
You can find all the information in the section ofPrivacy Policy
6. Applicable legislation and competent jurisdiction
These Legal Conditions are governed by Spanish law. The parties submit, for the resolution of disputes and waiving any other jurisdiction, to the courts and tribunals of #CITY.
In the event of any disagreement regarding the explanation, interpretation, or breach of this contract, the parties hereto shall submit to the courts and tribunals of #CITY.
CELLER DEL CAVA reserves the right to make any changes it deems appropriate to the established terms and conditions. The modifications will be prominently displayed on the website. https://www.cellerdelcava.com/en/.
Online dispute resolution pursuant to Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform, which is available at the following link: http://ec.europa.eu/consumers/odr/.
7. Applicable taxes
The prices of the products displayed on the website of https://www.cellerdelcava.com/en/, include the Value Added Tax (VAT) applicable according to the user's member state. Purchases made by natural or legal persons residing in non-member states of the European Union shall be exempt from VAT.
VAT applied to customers in the European Union
As a result of the entry into force on July 1, 2021 of the new"EU VAT Directive on e-commerce (2017/2455)";, the VAT we apply to natural or legal persons (without intra-community VAT) from EU member states is the equivalent VAT in the destination country.
Important: It is for this reason that the final applied price may vary from the price including VAT indicated in the promotional banners located in our online store; we are working to adapt to this new situation.
Shipping
Delivery methods
You have 2 options for the delivery of our products:
- Pickup at one of our stores.
At the time of purchase, you can indicate that the pickup of the products will be carried out at one of ourstores. Please indicate in the comments field the pickup details and whether you will pick it up in Barcelona or in Terrassa. - Shipping via parcel service.
If you select this option, we will send the merchandise to the address you indicate via a parcel delivery service. You can see the shipping conditions and cost below.
Shipping information
We understand that the fast delivery of your products is important to you, so we do everything possible to process your order as quickly as possible. We offer a shipping rate for all the countries listed below (See Rates below).
Shipping costs will depend on the number of bottles in your order and will appear in your basket when you indicate the delivery country.
SHIPPING COSTS BY DESTINATION COUNTRY AND NUMBER OF BOTTLES
| Country | Up to 6 bottles | Up to 12 bottles | Up to 18 bottles | Up to 24 bottles | Up to 30 bottles | Up to 36 bottles | Up to 42 bottles | Up to 48 bottles | Up to 54 bottles | Up to 60 bottles |
|---|---|---|---|---|---|---|---|---|---|---|
| Austria | €36.42 | €38.37 | €69.60 | €75.05 | €87.44 | €96.46 | €105.48 | €134.46 | €144.66 | €154.86 |
| Belgium | €21.15 | €38.37 | €59.11 | €65.60 | €77.55 | €85.24 | €92.93 | €117.09 | €125.62 | €134.14 |
| Bulgary | €64.59 | €71.04 | €76.54 | €81.50 | €95.45 | €109.20 | €122.93 | €162.07 | €178.15 | €194.22 |
| Croatia | €167.39 | €194.43 | €202.93 | €195.56 | €217.44 | €236.22 | €254.99 | €333.45 | €355.82 | €378.19 |
| Cyprus | €0.00 | €0.00 | €0.00 | €0.00 | €0.00 | €0.00 | €0.00 | €0.00 | €0.00 | €0.00 |
| Denmark | €36.42 | €42.94 | €69.60 | €75.05 | €87.44 | €96.46 | €105.48 | €134.46 | €144.66 | €154.86 |
| Spain | €12.18 | €15.90 | €20.00 | €23.82 | €25.61 | €30.20 | €32.64 | €37.57 | €41.20 | €43.19 |
| Spain (Balearic Islands) | €12.96 | €14.99 | €17.56 | €19.54 | €19.97 | €21.98 | €23.64 | €31.30 | €32.51 | €34.12 |
| Spain (Canary Islands, Ceuta and Melilla) | €91.61 | €91.61 | €91.61 | €91.61 | €91.61 | €97.50 | €97.92 | €108.33 | €118.75 | €129.17 |
| Estonia | €64.59 | €80.08 | €202.93 | €195.56 | €217.44 | €236.22 | €254.99 | €333.45 | €355.82 | €378.19 |
| Finland | €37.95 | €59.76 | €69.60 | €75.05 | €87.44 | €96.46 | €105.48 | €134.46 | €144.66 | €154.86 |
| France | €25.74 | €38.37 | €59.11 | €65.60 | €77.55 | €85.24 | €92.93 | €117.09 | €125.62 | €134.14 |
| Germany | €21.15 | €36.59 | €69.60 | €73.45 | €84.22 | €92.41 | €100.62 | €127.30 | €136.46 | €145.61 |
| Greece | €37.95 | €80.08 | €69.60 | €75.05 | €87.44 | €96.46 | €105.48 | €134.46 | €144.66 | €154.86 |
| Hungary | €35.66 | €42.94 | €76.54 | €81.50 | €95.45 | €109.20 | €122.93 | €162.07 | €178.15 | €194.22 |
| Ireland | €36.42 | €61.70 | €69.60 | €75.05 | €87.44 | €96.46 | €105.48 | €134.46 | €144.66 | €154.86 |
| Italy | €25.74 | €42.94 | €69.60 | €73.45 | €84.22 | €92.41 | €100.62 | €127.30 | €136.46 | €145.61 |
| Latvia | €64.59 | €80.08 | €202.93 | €195.56 | €217.44 | €236.22 | €254.99 | €333.45 | €355.82 | €378.19 |
| Lithuania | €64.59 | €80.08 | €202.93 | €195.56 | €217.44 | €236.22 | €254.99 | €333.45 | €355.82 | €378.19 |
| Luxembourg | €21.15 | €38.37 | €59.11 | €65.60 | €77.55 | €85.24 | €92.93 | €117.09 | €125.62 | €134.14 |
| Mexico | €130.00 | €161.00 | €291.00 | €322.00 | €452.00 | €483.00 | €613.00 | €644.00 | €774.00 | €805.00 |
| Netherlands | €21.15 | €38.37 | €59.11 | €65.60 | €77.55 | €85.24 | €92.93 | €117.09 | €125.62 | €134.14 |
| Norway | €37.95 | €61.70 | €69.60 | €75.05 | €87.44 | €96.46 | €105.48 | €134.46 | €144.66 | €154.86 |
| Poland | €35.66 | €42.94 | €76.54 | €81.50 | €95.45 | €109.20 | €122.93 | €162.07 | €178.15 | €194.22 |
| Portugal | €20.90 | €31.42 | €39.32 | €45.77 | €54.87 | €62.91 | €70.95 | €89.67 | €98.63 | €107.61 |
| Czech Republic | €35.66 | €42.94 | €76.54 | €81.50 | €95.45 | €109.20 | €122.93 | €162.07 | €178.15 | €194.22 |
| Romania | €64.59 | €80.08 | €202.93 | €195.56 | €217.44 | €236.22 | €254.99 | €333.45 | €355.82 | €378.19 |
| Scotland | €0.00 | €0.00 | €0.00 | €0.00 | €0.00 | €0.00 | €0.00 | €0.00 | €0.00 | €0.00 |
| Slovakia | €64.59 | €80.08 | €202.93 | €195.56 | €217.44 | €236.22 | €254.99 | €333.45 | €355.82 | €378.19 |
| Slovenia | €45.86 | €80.08 | €202.93 | €195.56 | €217.44 | €236.22 | €254.99 | €333.45 | €355.82 | €378.19 |
| Sweden | €37.95 | €61.70 | €69.60 | €75.05 | €87.44 | €96.46 | €105.48 | €134.46 | €144.66 | €154.86 |
| Switzerland | €66.58 | €88.79 | €69.60 | €75.05 | €87.44 | €96.46 | €105.48 | €134.46 | €144.66 | €154.86 |
| United Kingdom | €32.05 | €40.78 | €69.60 | €73.45 | €84.22 | €92.41 | €100.62 | €127.30 | €136.46 | €145.61 |
| United States * | €105.00 | €210.00 | €315.00 | €420.00 | €525.00 | €630.00 | €735.00 | €840.00 | €945.00 | €1,050.00 |
(*) United States except NH, UT, and Puerto Rico. Buyers in Alaska and Hawaii: Please inquire.
Returns
Orders can becancelAt no cost until the moment the shipment is processed. If we receive notice of cancellation once the package has already been shipped, it will be considered areturn. Returns can be made up to 7 calendar days from receipt of the product according to the following instructions.
The right of return may not be exercised when there are signs that the products have been opened, handled, or exposed to unsuitable conditions. It is mandatory to return the products properly protected, in their original packaging, and in perfect condition for subsequent resale.
No package lacking any of the sender’s identification details (first name, last name, address, order number) may be accepted. The return of the requested products will result in a refund of all amounts paid by the User.
Shipping costs are the responsibility of the customer, as are return costs.
Excluded from this case are returns resulting from an error on our part, or breakage of goods during transport (see FAQs); in such case, Celler del Cava will bear the cost of the return and subsequent shipment.
To process a return, please contact us at the Customer Service telephone number:
93 789 29 88Or in the emailinfo@cellerdelcava.com
We will not accept any exchange or return if we have not previously received any notification.